Terms and Conditions

When booking with Popsie you are agreeing to the value of your quote and the Terms and Conditions below. Any increase in order will be subject to the same Terms.

The prices given in any quotation are subject to change should you wish to change the style, floral materials or scale of any designs.

A non-refundable booking fee (10% of your full quote) is required to secure your date. Your date is not secured unless 10% booking fee is paid.

You will be sent confirmation once this has been paid. Balance is payable one month before your wedding and can be made by cash, card or bank transfer. Details above.

20% VAT is included.

Your flowers and sundries are pre-ordered up to one month before your wedding date. This gives you up until one month before the wedding to make any changes known. Changes that are required after this may be subject to additional fees and may not be possible depending on the scale of change.

Balances due must be paid at least one month before your Wedding Date.

Additional charges will be added for deliveries and set ups.

Due to the nature of fresh flowers and foliage, there may be occasions where particular varieties are not available. We will always try our absolute best to get our hands on the blooms you’d love but sometimes it is just not possible to source particular varieties. All fresh flowers and foliage are subject to availability and high-quality assessment before being used within your wedding flowers. If a particular flower is unavailable, we reserve the right to use similar flowers of the same quality and value.

Popsie cannot be held responsible for non delivery in extreme weather or issues beyond our control.

It is the responsibility of the individual who receives this quote to ensure that all products lent by or from us are returned in the same condition as when they were delivered. Damage includes, but is not limited to, breakages, cracks, stains or burns. The client will be responsible for covering the cost of any repairs or replacements.

Any goods received which are found to be unsatisfactory must be reported within 24 hours of receipt for a free replacement in the first instance. This does not apply to fresh flowers where replacements will be sent at our discretion.

Cancellation Charges

From booking until 6 months before wedding date > loss of booking fee.

3-6 months before wedding date > 50% of balance including booking fee.

1-3 months before wedding date > 70% of balance including booking fee.

Up to 1 month of wedding date > 100% of total.

We strongly recommend you look into wedding cancellation insurance from a reputable provider in order to cover any loss of deposit or incurred cancellation fees.

We hope you understand these terms and conditions and why we have to have these in place. If you have any questions at all please do not hesitate to ask!

By paying your 10% booking fee you are agreeing to these terms and conditions.